Mikalo Oy is a rental housing company owned by the City of Mikkeli, offering affordable rental apartments to various target groups in the Mikkeli area. The company manages an extensive portfolio of properties, including both apartment buildings and row houses located throughout the city. Mikalo places a strong emphasis on residential comfort, quality property maintenance, and community spirit.
The company’s operations are characterized by service quality, local presence, and a resident-oriented approach. Mikalo provides safe and high-quality housing that meets the diverse needs of its tenants. Additionally, Mikalo actively develops both its personnel and properties to ensure continued success in its business.
“We at Mikalo have been extremely satisfied with our collaboration with Aistii and especially with their consultant, Pasi Papunen. The cooperation has been smooth, professional, and trustworthy. We have received solutions that are tailored precisely to our needs,” says Mikalo’s CEO, Tommi Kuvaja.
The collaboration began with a comprehensive staff, well-being, and productivity assessment. The results have been utilized in many ways.
“When we reviewed the results in our management team together with Pasi, we realized, among other things, that our company’s goals and direction could use more clarity,” Kuvaja explains.
“We conducted strategic work facilitated by Pasi together with the Chair of Mikalo’s Board. From the very beginning, the process had an open and trusting atmosphere. The aim was to build a strategy that supports Mikalo’s long-term growth. It was a smooth and relatively quick project,” Kuvaja describes.
The project utilized Aistii’s assessment findings and the participants’ deep expertise in the rental housing market.
In the next phase, Aistii designed and led a staff day for us, where the assessment findings and strategic guidelines were developed collaboratively, with input from the entire personnel.
“This enabled us to engage the whole organization in the new goals and operating models. To implement the strategy, we have focused particularly on leadership coaching and individual coaching sessions. These efforts ensure that the strategy transforms into concrete actions in day-to-day leadership and operations,” says Kuvaja.
“Working with Aistii and Pasi has been smooth and straightforward from the start. Their proactive approach and ability to respond quickly to changing situations have been especially important to us. They genuinely listen to and understand the customer, which makes the cooperation not only effective but also highly enjoyable,” Tommi Kuvaja concludes.